Cancellation Policy

  • Arrive 10 min prior.
  • A minimum notice period of 24 hours is necessary for any cancellation or rescheduling of appointments. If a cancellation or rescheduling is made with a notice period of 24 hours or greater, no charges will be incurred.
  • If an appointment is cancelled or rescheduled within a 24-hour period, Dermal Glow reserves the right to impose a cancellation fee equivalent to 50% of the treatment cost. If an individual’s appointments have been prepaid, it will result in the forfeiture of one session within their prepaid programme.
  • If a client fails to attend their scheduled appointment or does not provide any prior notification, Dermal Glow retains the authority to impose a fee equivalent to 100% of the treatment cost.
  • If a client is late for an electrolysis appointment, they are entitled to receive treatment equivalent to the remainder of their appointment. However, will be charged in full for their appointment.